Terms & Conditions

• Proposals for Project Work and Retainer Packages will remain valid for one (1) calendar month from the date of the proposal.
• If the commissioning of the project does not take place within one month, Inska reserves the right to adjust its estimate and fee structure in light of possible cost changes in the interim period.
• Inska requires the client to sign this proposal prior to commencing work.
• The client will be invoiced on the last day of the month for the activities completed within that month.
• All other invoices are due for payment within 7 days of the invoice date, and acceptance of this proposal implies acceptance of these terms.
• Inska reserves the right to revise our fees if the project scope changes. If this occurs, the new scope and associated fees will be communicated in writing prior to the change in work commencing.
• Any adjustments to the fee for the project (discounts or additional charges) will be incorporated in the final invoice. Additional charges will be communicated to the client prior to being incurred.
• Any expenses related to travel (if relevant to the project) including accommodation, meals, flights, and transfers/transport for the project will be included, at cost, in the final invoice. A 10% administration fee will be added to this cost (calculated as 10% of the value of total travel expenses).
• Potential additional costs not included in the project estimate:
• Out of scope elements/deliverables not mentioned in this estimate.
• Logo development or refresh
• Photography / illustration / image library purchases.
• External licenses for imagery and/or photography.
• Advertising placement/media costs.
• Professional printing and laser copies. These will be charged at cost.
• Disbursements and other expenses such as photocopying, couriers, and faxes. These will be charged at cost.
• More than three rounds of minor revisions to any project element. These will be charged additionally at the appropriate Inska hourly rate.
• Substantial changes due to the client’s change of mind and/or direction and/or errors requiring alterations to any material produced will be charged additionally at the appropriate Inska hourly rate.
• The client bears ultimate responsibility for checking, proofreading, and final approval of all elements. Inska cannot be held liable for any errors or omissions.
• Inska recommends our customers allow 5% of the total project estimate as a contingency for project disbursements and expenses.
• In the event of the project being canceled after work has commenced, a cancellation fee will be charged, based on irrevocable costs incurred, opportunity cost, and time spent on project set-up and administration.
• When Inska is waiting for next steps from client and the project has been inactive for 14+ days without any notification of delays from client, projects will be filed. A project re-instigation fee of 10% of the service fee will be charged.
• In the event of Priority Service being requested, where projects need to be completed within 48 hours, a priority fee of 25% of the service fee will be charged.
• Inska reserves the right to use any completed project deliverables for promotional purposes by way of credentials and case studies in all print and digital media.
• Inska will confirm website case study content with the client prior to case study going live.
• This proposal is Inska copyright and is confidential to the organisation to whom it is submitted. All project outputs remain the property of Inska until after the final invoice has been paid.

If you have any questions, queries, scope amendments, or concerns relating to this estimate, please contact Inska on 1300 903 930.